We're Here to Help

Contact Taj Jacket Maker

Questions about sizing, an order, or a custom jacket idea? Send us a message and a real person will get back to you within 24 hours.

Replies within 24 hours Real humans, not bots Support worldwide

Taj Jacket Maker customer support team
Reach Us Directly

Pick whatever's easiest for you

Email

contact@tajjacketmaker.com

Best for order questions, sizing help, and detailed requests. We reply within 24 hours.

WhatsApp & Phone

+1 307-310-2126

Message us on WhatsApp for the fastest response, Monday–Saturday, 9am–6pm EST.

Custom Orders

Design Consultation

Planning a custom or bulk order? Visit our custom jackets page to get started.

Common Requests

What can we help with?

Order Status

Track a shipment

Include your order number in the form below and we'll send you the latest tracking update.

Returns & Exchanges

Start a return

30-day returns on unworn items. Email us your order number and we'll send instructions.

Sizing Help

Not sure what size to order?

Send us your measurements and we'll recommend the right size or a made-to-measure option.

Send a Message

We'll get back to you within 24 hours

Fill out the form and our support team will follow up by email. For urgent questions, WhatsApp is fastest.

Real support team, no bots
Order-specific help included
Response within 24 hours
FAQ

Before you write in

How long does Taj Jacket Maker take to respond?

We reply to all messages within 24 hours on business days, and often much sooner during working hours.

How can I track my order?

You'll receive a tracking link by email as soon as your order ships. Contact us with your order number if you need an update.

How do I start a return or exchange?

Email us with your order number within 30 days of delivery and we'll send return instructions and a prepaid label where applicable.

Can I contact you about a custom or bulk order?

Yes, select "Custom Order" in the subject dropdown above, or visit our custom leather jackets page for a dedicated design consultation.

Still have questions?

Our support team replies within 24 hours — no bots, just real answers about your order or your fit.

Send a Message